Develop universal problem-solving skills


Effective and time-efficient corporate training (online, hybrid or present) with Dr Karim Fathi

Competent in conflicts

Whenever people come together, conflicts can arise. In teams and organisations, the question is therefore not whether we can avoid conflicts, but how we deal with them.

Intelligent conflict management leads to healthier employees, lower conflict costs, better knowledge sharing and thus higher collective performance.

About 10-15% of working time in any organisation is spent on conflict management. Managers spend on average about 30-50% of their working time directly or indirectly on conflict. They are usually the first point of contact.

With the help of this compact seminar offer, you will learn to anticipate conflicts more quickly, to record them systematically and to deal with them confidently – both as a conflict party and as a “neutral third party”. In the broadest sense, you learn to use conflicts as a development engine for your team.

In doing so, you will benefit from a variety of solution approaches from a wide range of disciplines: cognitive behavioural therapy, conflict transformation, systemic conflict management, conflict management systems, mediation (solution- and problem-focused), non-violent communication, negotiation (incl. the Harvard method), de-escalating conversation management, etc.

Depending on the current specifics of your situation, trainings can have different focuses:

Conflict competence for employees and managers: You want to learn how to communicate more confidently and constructively in stressful situations with colleagues and customers and how to resolve conflicts independently. The training can be tailored to the specific requirements of your role (employee or manager).
Conflict counsellor: You want to learn how to support others as a “neutral third party” (coach, trainer, mediator) to clarify and resolve acute conflicts between two or more parties or in a team through a structured, voluntary process of conflict resolution (mediation).

Click here for an approx. 30-minute podcast interview with me, which provides an impression and overview of me and my work.


Resilient in stressful times

In the face of increasing stress-related illnesses (including burn-out), personal well-being, professional success and fulfilment in life depend more than ever on one’s own mental resilience.

Mental resilience leads to less absenteeism and, in the long run, to higher consistent work productivity. This is an essential resource in a work environment characterised by increasing pressure to meet deadlines and perform.

Studies also show a direct link between leadership behaviour and the health, motivation and performance of employees.

With the help of this seminar, you will increase your mental resilience and thus your ability to deal with crises. You will develop finer antennae in the early recognition and prevention of pathogenic dynamics (incl. burn-out) and develop your personal resilience strategy. To this end, you will acquire a variety of tools along the classic phases of resilience development:

Stress reflection (incl. early warning symptoms of burnout)
Relief techniques (cognitive and emotional)
Reorientation (incl. further techniques, e.g. time management, conflict communication)

You will benefit from a variety of approaches from different disciplines: resilience research, salutogenesis, cognitive behavioural therapy, positive psychology, human balance training, business yoga, laughter/humour research, neurolinguistic programming (NLP), time management, happiness research, wingwave etc.

Depending on the current specifics of your situation, trainings can have different focuses:

Resilience/stress competence for employees and managers: You want to learn how to deal with stressful situations more confidently and constructively and prevent burnout. The training can be tailored to the specific requirements of your role (employee or manager).
Resilience coach / resilience trainer: You want to learn how you can support other people as a coach or trainer to become more resilient and able to cope with stress.

Click here for an approx. 30-minute podcast interview with me, which provides an impression and overview of me and my work.

Feelgood (Master)
NEW: 8-in-1 compact training to become a Feelgood (Master) Coach

In this extra-occupational online training, young professionals acquire a wide range of competences in order to be able to accompany private and business clients on various complex problems. The training comprises two modular 4-in-1 compact courses that build on each other: Feelgood Coach and Feelgood Master Coach. Both comprise five intensive training months (incl. webinars, partner exercises, conducting own coaching sessions, self-study) and conclude with four individual certificates each on the following intervention topics:

Feelgood Coach

Resilience Coach
Neurocommunication Coach I
Conflict Consultant
Mimic Resonance Basic
Feelgood Master Coach

Mindfulness Meditation Expert
emTrace Coach
Neurocommunication Coach II
Mimic Resonance Professional
In all modules, graduates practise and deepen their competences using real cases. Due to the online format, participants benefit from high time and cost efficiency and flexibility.

Click here for a 10-minute introductory video and here for more information.

Communicate effectively

“You can’t not communicate”. Whenever people come together, communication occurs. Communication is the central operation underlying all teams and organisations.

About 25 per cent of corporate turnover depends on the quality of communication. Effective communication contributes to many things that make teams and organisations collectively smarter and thus more problem-solving and responsive. It also determines the success or failure of implementing newer process management frameworks, such as Scrum, Design Thinking or Highly Adaptive Project Management, which have proven particularly effective under conditions characterised by a great deal of unpredictability and unplannability.

Effective communication starts at several levels, which can be specifically trained and developed in this seminar, for example: Interpersonal communication skills (e.g. “How can I communicate in a way that gets my message across even in stressful situations?”), effective feedback systems (e.g. “How can we come to good shared decisions in a time-efficient way in a team?”), effective knowledge management (e.g. “How do we avoid knowledge silos in our organisation?”).

Depending on the current specifics of your situation, training can have different thematic focuses:

Promoting individual communication skills: giving and receiving feedback constructively, listening actively, remaining constructive even under stress. Even a 1-day training can contribute to a significant increase in competence.
Feedback structures: You want to improve communication processes in your team and thus increase its collective intelligence. There are many best practice examples and frameworks in practice and research that provide inspiration.
Improve diversity / intercultural communication / interdisciplinary communication: Diversity (be it mixed-gender, intercultural or interdisciplinary) leads to higher problem-solving ability and performance. This is not only a cognitive challenge, but above all a communicative one and can be systematically trained and established.

Click here for an approx. 30-minute podcast interview with me, which provides an impression and overview of me and my work.

Customer reviews

“Dr Fathi’s events are always rated very helpful by our participants. We are happy to have Dr Fathi in our pool as a lecturer who shows the participants concrete possibilities for self-care.”

Dr. Angelika Pillen, Leiterin Institut für Fort- und Weiterbildung der Alexianer

“Dear Dr. Fathi, I would like to thank you for the training on the topic of “Internal and external de-escalation” at our refugee home of the Volkssolidarität Landesverband Berlin. It is amazing how you managed to cover such important topics as stress management, conflict management, de-escalation and “intercultural communication” in just half a day – and also with numerous cross-references and concrete tools for practical implementation. Our experts and managers benefit greatly from this! We therefore rate your workshop as a complete success and I look forward to further cooperation in the future.” 

Katrin Knauder, Referentin für Integrations- und Flüchtlingsarbeit, Volkssolidarität Landesverband Berlin e. V.



Resilienz Trainer & Coach Karim Fathi