Consulting
Develop universal problem-solving skills
Conflict competence | Resilience | Leadership | Communication – online, in-house or on demand.
Conflict
Master conflicts constructively
Conflicts are inevitable when people work together. The key question is not how to avoid them, but how to manage them confidently and effectively. Smart conflict management promotes healthier employees, reduces conflict-related costs, improves knowledge sharing and boosts collective performance.
In this compact seminar you learn to identify conflicts early, analyse them systematically and act competently – both as a party involved and as a neutral third party.
A 2025 survey by the British arbitration service Acas shows how strongly conflict shapes everyday working life:
- 44 % of employees experienced conflict at work within the past twelve months.
- 25 % of those affected reported a drop in productivity.
- 10 % were absent through sickness.
- 10 % resigned as a result of the conflict.
- Understand and anticipate conflicts holistically
- Communicate confidently as a conflict party
- Intervene purposefully as a neutral third party
Conflict competence for employees and leaders
Learn to communicate constructively in challenging situations and resolve conflicts independently. Content and exercises are tailored to your role.
Certification as a conflict consultant
Acquire the know-how in a four-day advanced training to mediate impartially and resolve conflicts in a structured way.
You benefit from proven methods drawn from cognitive behavioural therapy, conflict transformation, systemic conflict management, mediation, Nonviolent Communication and negotiation skills.
Curious? Watch the free online taster training with three tools you can apply straight away – no sign-up needed. Recording in German.
Watch the tasterResilience
Strengthen resilience – manage stress, prevent burnout
With increasing deadlines and performance pressure, mental resilience and crisis management skills are essential for personal well-being and lasting success. Studies also show the direct impact of leadership on employees’ health, motivation and performance.
In this seminar you boost your resilience and learn to recognise stressful situations early enough to take preventive action. Together we develop your personal resilience strategy.
- Stress reflection and early burnout detection
- Cognitive and emotional relief and coping methods
- Realignment and additional tools such as time management and conflict communication
Resilience and stress competence for employees and leaders
Learn to remain calm and constructive under pressure. Content tailored to your role.
Certification as a resilience coach or trainer
Qualify in a four-day advanced training to professionally support and empower others.
The training draws in particular on findings from resilience research, salutogenesis, cognitive behavioural therapy and positive psychology. Depending on the audience and the issue at hand, I complement these foundations with selected practical coaching, relaxation and body-based methods.
Curious? Try the free online taster training on stress and resilience, with three tools you can use immediately. Recording in German.
Watch the tasterLeadership
Strengthen leadership skills – lead teams confidently
Leadership today is more complex than ever: teams are composed of diverse social, cultural and disciplinary backgrounds. An adaptive leadership style that motivates, delegates wisely, shows assertiveness and withstands pressure – while achieving the goals set – is essential.
Role and tools of the leader
What does leadership responsibility mean? What do employees expect? How is motivation created, and how can it be actively fostered? How do you address different personality types?
Leadership conversations
Leadership thrives on appreciative, empathetic and yet persuasive communication. Through case analyses, participants practise typical conversations with employees and teams.
Digital leadership
Remote work, home office and mobile work create new challenges. The seminar offers practical guidance for successful leadership at a distance.
I tailor the training flexibly to your needs – live on-site or online.
Communication
Improve communication – the foundation for successful teams
“You cannot not communicate.” Whenever people come together, communication happens – it is the central foundation for teams and organisations to function.
Good communication is a key factor in successful collaboration and joint problem-solving. Complex tasks in particular require different pieces of information and different perspectives to be brought together so that teams can reach sound decisions. It is therefore also crucial for frameworks such as Scrum, Design Thinking or highly adaptive project management.
- Interpersonal communication skills: communicate clearly and effectively even under stress
- Effective feedback systems: promote time-efficient, shared decision-making in teams
- Knowledge management: prevent knowledge silos within organisations
Enhancing communication competencies
Even a one-day training delivers measurable improvements – for example in constructive feedback and active listening under pressure.
Optimising communication processes
We develop innovative approaches based on best practices to strengthen team communication and collective intelligence.
Diversity, intercultural and interdisciplinary communication
Diversity boosts problem-solving and performance but also brings challenges. This training raises awareness of biases and blind spots while building the necessary skills.
Curious? Curious? Watch the free online taster training with three communication tools you can apply immediately. Recording in German.
Watch the tasterWhat clients say
Feedback
Dr Fathi’s events are always rated very helpful by our participants. We are happy to have Dr Fathi in our pool as a lecturer who shows the participants concrete possibilities for self-care.
It is amazing how you managed to cover such important topics as stress management, conflict management, de-escalation and intercultural communication in just half a day – and with numerous cross-references and concrete tools for practical implementation. Our experts and managers benefit greatly from this.
Would you like to discuss a specific question?
In a no-obligation first conversation we clarify whether and how I can usefully support you.